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Customer Mindset

Why is maintaining customer loyalty so important to a business? Name two businesses that you think provide exceptional customer service. For each business, explain how it provides exceptional service and describe how it has earned your loyalty at all. Compare your experiences of exceptional customer service with the experiences of at least two of your colleagues. Describe how your experiences were both similar and different.  ***RESPONSE TO PEERS SHOULD BE WRITTEN AS A REPLY TO THEIR POST WITH 2 – 3 SENTENCES, NOTHING TO DETAILED.****