Select Page

Benchmark – Value Chain and Process Improvement

Operations are composed of many different processes to fulfill customer needs and requirements. The value chain is a higher-level view of those processes from a customer view. In order to meet customer requirements like quality and cycle time, organizations need to ​​identify the value chain, subprocesses and measures needed to meet the customer needs.    about value chains and differences in approaches Consider a process from an organization you are familiar with. In 500-750 words, complete the following: ​Identify the steps in the high-level value chain required to fulfill the customer requirements from beginning to end.  From the high-level value chain steps, identify the operational subprocesses.   Identify those metrics that the organization should monitor at both the value chain level and subprocess level.   ​​Based upon the process you described above, if an organization needs to improve a process within the value chain, how would you analyze the process and metrics to know that the process is not working Explain what steps the organization could take based upon your analysis for value chain improvement. Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required. This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. You are required to submit this assignment to LopesWrite. Refer to the LopesWrite Technical Support articles for assistance. Benchmark Information This benchmark assignment assesses the following programmatic competencies: MBA/MSL; MBA, Accounting; MBA, Cybersecurity; MBA, Finance; MBA, Project Management; MBA, Sports Business; MBA, Strategic Human Resource Management; MBA/MSN, Nursing Leadership in Health Care Systems 2.1 Evaluate metrics useful for analyzing and improving business operations. 3.2 Evaluate an organization’s operations in order to improve the value chain.  Activity analysis – You need to define the primary activities of the Porter value chain and the primary activities of the organization you select, (secondary activities are not paper of this paper), 4. value analysis – describe how to analyze the organization you selected, and you should analyze their process 5. Based on the evaluation and planning in the video you can produce the value chain improvements. For 2, describe the subprocess that happens in the operation step of the organization you selected – remember high level, not a detailed description of a process. For 3, outline three metrics to measure the value chain and subprocess, Briefly describe the metric, what is being measured and why is it important. Please use the websites below as references. (2018). Value chain analysis: An internal assessment of competitive advantage. Zucchi, K. (2018) Value chain analysis. Investopedia. Beers, B. (2020). Value chain analysis: Advantages and disadvantages Investopedia. (2020). Porter’s value chain: Understanding how value is created within organizations.