Description:You have been appointed as a channel manager to a new coffeehouse ch
Description:You have been appointed as a channel manager to a new coffeehouse chain, which is looking to open up in Jordan. They want you to identify service/cost gaps in the existing model of serving customers in-store in Jordan, particularly after the COVID-19 pandemic. They need to outline the different customer segments they could have, and their expectations of the service output. Finally, they want you to identify all possible functions they need to do to meet service output expectations, and…